Reservations, groups and events as clear cases.
Vectoris classifies restaurant and event enquiries, extracts date, party size, occasion and constraints, and routes them by rule to the restaurant, sales or events. Binding commitments stay with the team.
Service, not scattered email
Group and event requests arrive with the details the team needs.
24 guests, a company dinner, a menu and allergies.
What gets automated in restaurant and events.
Reservations
Capture date, time, party size, contact and special requests.
Group enquiries
Treat company dinners, birthdays and groups as qualified cases rather than loose email.
Events
Extract occasion, budget, menu, room and contact, then hand the case to sales.
Allergies and preferences
Make the relevant details from free text visible on the case.
Draft replies
Prepare multilingual replies. Sensitive commitments go through human approval.
Lead follow-up
Track open group and event enquiries by status or deadline.
From the enquiry to a qualified lead.
A POS, reservation system or CRM is connected only when the interface is available and has been checked before the project starts.
For restaurants and hotel restaurants in Zurich, Basel, Geneva, Lucerne, Graubünden, Valais and Ticino.
Which enquiries still get lost?
One typical group or event email usually shows where the first pilot should start.