Spa requests, pre-arrival and a clean hand-off.
Vectoris reads treatment requests from email and forms, extracts time, party size and stay, and passes a complete case to the spa team. Availability and commitments stay with rules or with a person.
A treatment, not an inbox thread
Request, time window and stay are ready before the team replies.
Do you still have two massages on Saturday evening?
What gets automated in the spa.
Treatment requests
Extract type, duration, party size, date and preferred time from free text.
Pre-arrival
Collect spa preferences before arrival and hand them over as a structured request.
Add-ons
Make couple treatments, private spa or day spa visible on the case.
Routing
Recognise spa requests that arrive at reception and assign them to the spa team.
Draft replies
Prepare multilingual drafts. Approval stays with the team.
Follow-up
Track open requests and waitlists on defined deadlines.
From text to a spa case.
A connection to spa software or a PMS is promised only when an API, webhook or export exists and has been checked.
For spa properties in Switzerland, including Graubünden, the Engadin, the Bernese Oberland, Valais, Ticino and Central Switzerland.
Which spa workflow is still manual?
One inbox example and the systems involved are enough for a first view.